Salesforce Systems Manager · DFW, Texas

AimenChaudhry

Lead-to-Cash · Data Migration · RevOps · Agentforce AI

Building scalable Salesforce platforms that connect revenue operations, automate complex workflows, and move enterprise data with precision — from lead all the way to cash.

View Experience Get in Touch
45%
Reduction in manual operational work through automation
65%
Faster execution after Flow migration from Process Builder
200+
Complex Salesforce Flows built and maintained
30%
Duplicate records eliminated via data migration & deduplication
Scroll
About

Platform expert.
Revenue architect.

I'm a Salesforce Systems Manager based in Dallas–Fort Worth, TX with 4+ years delivering enterprise-scale Lead-to-Cash platforms, Revenue Operations solutions, and complex data migration initiatives.

My work sits at the intersection of business strategy and technical execution — translating what revenue teams need into Salesforce architectures that actually scale. I've owned product roadmaps, led enterprise migrations, built agentic AI solutions, and aligned Sales, Marketing, and CS around unified data.

Currently at MN8 Energy, driving the Salesforce platform roadmap across Service Cloud, Field Service, and enterprise data operations.

Certifications

Salesforce Administrator
Salesforce
Platform App Builder
Salesforce
Business Analyst
Salesforce
AI Associate
Salesforce
Core Expertise

Where I deliver impact

01
⚡
Lead-to-Cash
End-to-end L2C platform delivery — from lead routing and pipeline management through quoting workflows, case resolution, and revenue recognition, aligning Sales, Marketing, and CS on a unified architecture.
02
🔄
Data Migration
Enterprise-scale migrations using Salesforce Data Loader, Bulk API, and Workbench — with rigorous source-to-target mapping, transformation logic, data cleansing, validation frameworks, and deduplication.
03
📊
Revenue Operations
Quote-to-cash workflow design, pipeline forecasting dashboards, sales & marketing alignment, lead routing, and campaign attribution — giving revenue leadership real-time funnel visibility.
04
🤖
Agentforce & AI
Implemented Salesforce Agentforce chatbots with Prompt Builder — enabling self-service inquiries, automated case creation, seamless agent escalation with full context, and AI-generated case summaries.
05
🏗️
Platform Architecture
Techno-functional advisor across Product, Engineering, Security, and Operations — guiding architectural decisions, dependency management, and risk mitigation for enterprise Salesforce initiatives.
06
🔗
Enterprise Integrations
Cross-vendor delivery with Acxiom, Oracle, NTT Data, FormAssembly, and DocuSign — supporting ETL-based data flows, API integrations, and large-scale data exchange across enterprise systems.
By the Numbers

Measurable outcomes

45%
Reduction in manual work via automation
65%
Faster Flow execution after Process Builder migration
40%
Faster admin team ramp-up with new onboarding frameworks
20%
Fewer third-party integration issues at Goosehead
Career

Experience

MN8 Energy
Sep 2025 – Present
Operations Systems Manager — Salesforce & Enterprise Platforms
  • Own the Salesforce product roadmap across Service Cloud, Field Service, and Salesforce Voice
  • Lead large-scale data migrations with Data Loader, Workbench, and Bulk API — source-to-target mapping, validation frameworks, 30% duplicate reduction
  • Manage cross-functional delivery with Acxiom and Oracle for enterprise ETL and data exchange
  • Automation initiatives reducing manual operational work by 45%
  • Led evaluation of Salesforce Knowledge, Shield, and OwnBackup for data governance
Goosehead Insurance
Mar 2025 – Sep 2025
Manager of Salesforce Administration
  • Designed quote-to-cash and L2C workflows across Sales Cloud for the full revenue lifecycle
  • Built pipeline forecasting dashboards in Salesforce and Tableau for real-time revenue visibility
  • Implemented Agentforce chatbot with Prompt Builder — self-service, automated cases, live agent escalation
  • Coordinated integrations with NTT Data, FormAssembly, and DocuSign — 20% fewer integration issues
  • Mentored 5 Salesforce Admins, cutting ramp-up time by 40%
Goosehead Insurance
Apr 2024 – Mar 2025
Salesforce Administrator
  • Designed and maintained 200+ complex Salesforce Flows for high-volume enterprise workflows
  • Migrated 47 Process Builders to Flow — execution time reduced by 65%
  • Integrated Flow with Apex for SLA, response-time, and compliance reporting
  • Optimized Omni-Channel routing and case management at peak volumes
Goosehead Insurance
Jul 2022 – Apr 2024
Salesforce Systems Analyst
  • Gathered requirements, performed gap analysis, delivered scalable Salesforce solutions
  • Built RevOps dashboards tracking lead conversion, opportunity forecasting, and revenue attainment
  • Managed deployments via Change Sets and Copado
Univ. of North Texas
Oct 2019 – May 2022
IT Assistant
  • Enterprise IT and incident management via ServiceNow — 95% first-response resolution
  • Server and network monitoring, reducing downtime by approximately 20%
Technical Stack

Skills & tools

Salesforce Platform

Sales CloudService CloudField ServiceRevenue CloudAgentforcePrompt BuilderOmni-ChannelSalesforce Voice

Data Migration & ETL

Data LoaderBulk APIWorkbenchSource-to-Target MappingData CleansingDeduplicationMuleSoft

Revenue Operations

Quote-to-CashPipeline ForecastingLead RoutingCampaign AttributionTableauSF Dashboards

Automation & Dev

Salesforce FlowApexSOQLProcess BuilderChange SetsCopadoFormAssembly

Integrations & Vendors

AcxiomOracleNTT DataDocuSignOwnBackupSalesforce Shield

Delivery

Agile / ScrumRequirements GatheringUATRelease ManagementRoadmap PlanningStakeholder Alignment
Contact

Let's connect

Open to conversations about Salesforce L2C, data migration, and RevOps roles. Based in Dallas–Fort Worth, TX.

aimen.chaudhry1@gmail.com LinkedIn Trailblazer Profile 209-828-6180